Technical Lead

  • 38677
  • Non-Life - Actuarial
  • |
  • Australia
  • |
  • Dec 3, 2020
  • Support claims operations in providing technical claims advice and enhance the technical capability of claims staff.
  • Coach and mentor the claims operational teams to ensure sound decision-making and develop their knowledge of relevant legislation and regulatory requirements
  • Actively collaborate with internal stakeholders to promote and undertake continuous improvement initiatives and liaise with external industry stakeholders to uncover and collaborate on industry insights.
  • Experience in general insurance including technical and tactical aspects in the management of claims
  • Strong understanding of current and relevant insurance related regulations and legislation
  • Support a claims division through continuous improvement and identifying strategic and innovative opportunities to deliver improved outcomes
  • Demonstrated ability to identify, facilitate and liaise with internal and external stakeholders and regulators to uncover industry insights and regulatory change, improve performance and deliver change to achieve strategic business objectives
  • Experience in coaching and developing others to enhance performance by motivating and building technical capability in others to ensure ongoing quality decisions and outcomes
  • Pragmatic problem solving skills and forward thinking to support and manage complex and escalated technical related claims
  • Protect the company brand as a trusted provider of services to our members