Underwriting Implementation Consultant

  • 38578
  • Life - Underwriting
  • |
  • Missouri, United States
  • |
  • Nov 10, 2020
  • Assists clients in the implementation of digital risk assessment products.
  • Documents the unique needs and objectives of each client.
  • Assists clients in the optimal utilization of the product/s during the implementation process.
  • Defines and executes on delivery and implementation plans.
  • Refines implementation processes to ensure optimal level of client satisfaction.
  • Troubleshoots implementation challenges ensuring complete client satisfaction.
  • Provides training and end-user support pre and post implementation.
  • Monitors client adoption of products and assists them in addressing stated challenges.
  • Assists the BD in pre-sales support providing product information and/or scoping of the project.
  • Maintain regular and predictable attendance.
  • Perform other duties as assigned.
  • Bachelor’s Degree or equivalent related work experience.
  • 5-10 years of experience.
  • Exceptional client service skills and orientation.
  • Detail oriented with the ability to keep track of the bigger picture.
  • Results-driven with a focus on client satisfaction.
  • Creative thinker that utilizes advanced problem-solving skills to address challenges.
  • Excels at managing projects with cross-functional teams.
  • Ability to understand client objectives and align implementation plans accordingly.
  • Exceptional oral and written communication skills.
  • Advanced ability to foster a teamwork and customer service focused environment.
  • Ability to travel on a limited basis up to 10%.
  • Preferred:
  • Life insurance experience.
  • Implementation experience.