• 37818
  • Life - Actuarial
  • |
  • Quebec, Canada
  • |
  • Jul 27, 2020
  • Organize and/or adapt demonstrations and participate in presentations to existing or prospective clients to ensure they understand the integrated solution.
  • Create and develop training in multiple formats and ensure all training materials are accurate and up-to-date.
  • Lead individual and/or group training activities on our premises or at our clients’ sites.
  • Build and maintain harmonious relationships with clients existing or prospective clients.
  • Write user guides, procedures and reference documents.
  • Identify, record, and document suggestions for improvements made during training activities.
  • After training activities, recommend ways to develop the solution; bring your influence to bear on stakeholders to make the changes required.
  • Act as a resource person for internal and external clients.
  • Help promote an atmosphere of collaboration and mutual assistance as a member of the team of trainers.
  • Support the quality assurance team, the business analysts and the client support teams when the integrated solution is being installed.
  • Guide the parties involved to ensure that training sessions meet the clients’ needs.
  • Monitor training activities with regard to endeavour, cost and scope, so as to stay within the allotted budget.
  • University degree in actuarial science, finance, mathematics, business administration, computer science or other relevant field.
  • Minimum 3 years of relevant experience in pension plan administration, or training activities for growing businesses, or setting up automated workflow management systems.
  • Recognized for leadership, analytical and summation skills, organizational skills, and flexibility in managing multiple projects simultaneously.
  • Able to solve problems and offer appropriate solutions.
  • Proactive, professional, and diplomatic.
  • Excellent communication and customer service skills.
  • Readily adaptable and able to work under pressure.
  • French and English, spoken and written.
  • Available to travel.