Manager

  • 37366
  • Non-Life - Actuarial
  • |
  • Massachusetts, United States
  • |
  • May 12, 2020
Software Organization
RESPONSIBILITIES
  • Lead a team to perform sophisticated risk analyses using company's cutting-edge technology for insurers, brokers, reinsurers and other financial intermediaries in the internationally expanding business of extreme event risk management.
  • Ensure team members respond to client questions in a timely manner and help bring them to a speedy and accurate resolution by working collaboratively with our internal teams.
  • Design and deliver trainings to new and existing clients across the full range of our solutions to an audience with a mixed experience level.
  • Perform a wide of range of risk analyses in support of consulting projects, client support, and internal initiatives.
  • Communicate directly with clients to develop project timelines and manage deliverable expectations.
  • Employ project management best practices when performing consulting studies and other mid- to large-scale projects.
  • Develop strong relationships with model users and consumers of model results within our clients; learn their workflows and objectives, and provide proactive service to help them avoid pitfalls and to leverage our solutions optimally.
  • Lead the on-boarding efforts for new clients in close coordination with our internal teams as needed. This includes training, workflow design, the usage and interpretation of model results, and addressing challenges related to adopting or transitioning.
  • Work closely with our business development and senior management teams to develop and maintain client-specific performance objectives.
  • Support model and product change management efforts when model updates or new features are introduced in our software.
  • Provide input to our internal teams regarding the evolution of our products based on client feedback and your internal usage of our products. Remain engaged with the internal teams through feature design, development and release.
  • Support our business development team in sales efforts in a technical and a pre-sales support capacity.
  • Represent the company in a range of forums including at our conferences, industry events, media opportunities and one-on-one meetings.
  • Serve as an ambassador of the company to our clients and prospects.
QUALIFICATIONS
  • Data analysis using SQL, MS Access, R or equivalent.
  • Ability to manage multiple projects.
  • Proactive problem-solving skills.
  • Detailed and Results orientated.
  • Client Service focused.
  • Knowledge of statistics and business.
  • Actuarial or underwriting industry experience a plus.