Head of A&H

  • 35369
  • Life - Actuarial
  • |
  • Singapore
  • |
  • 6 days ago
Insurance
RESPONSIBILITIES
  • Lead Regional A&H business to deliver planned operating and financial results:
  • Develop strategy with senior management.
  • Recruit and develop A&H country and functional leads.
  • Meet budget targets: NPW growth, C/R, L/R, A/R and GOE; NB, persistency.
  • Lead channel, product and market expansion.
  • Ensure regulatory and legal compliance across A&H operations.
  • Move the organization forward via matrix and direct reports:
  • Establish and leverage strong relationships with Regional and Country leadership.
  • Collaborate with technical and functional departments across the wider business.
  • Provide executive oversight for large projects and initiatives related to A&H.
  • Work with HR to develop top distribution, product and functional leaders.
  • Drive a culture that promotes results, collaboration, diversity and inclusion.
  • Execute A&H plans and strategies across local markets:
  • Develop major distribution partnerships with digital and traditional players.
  • Expand and manage both analogue and digital channels.
  • Broaden A&H customer base to target SMEs and key individual demographics.
  • Drive product pipeline with supplemental health, micro, hybrid and embedded products.
  • Work with functions and to build and deploy customer-centric propositions across marketing, sales, claim, payments service.
  • Drive profitable production growth with A&H country and functional leadership:
  • Oversee DDM targets, activity, monitoring.
  • Manage group new and renewal pipeline.
  • Supervise production underwriting activity.
  • Work with Actuarial to lead portfolio and rate reviews.
  • Agree and monitor corrective action plans.
  • Provide appropriate tools and infrastructure to govern business:
  • Library of existing coverages and products.
  • Tools to model, execute and track DDM campaigns and spend.
  • Use of raters at regional and local level.
  • Actionable MI to support underwriting: exposure, retention, rates.
  • Pipeline, activity and workflow management.
  • Actuarial support and analysis to support portfolio reviews.
  • Underwriting authorities, audit schedules.
  • Demonstrate understanding of regulatory and compliance processes and engage with non-client broker external stakeholders such as the Board and regulators, as required.
QUALIFICATIONS
  • A commercial thinker with deep knowledge of insurance and financial services industry; an ability to determine how external changes or decisions will impact the company, and plan accordingly. Strong financial acumen; able to anticipate, identify, and explain the financial implications of decisions.
  • A strategic thinker and executer who develops a bold vision and distinct strategies that result in competitive advantage; an individual who also translates strategies into specific objectives and plans; and someone who understands the growth drivers of the business and prioritizes initiatives that will accelerate company’s momentum; an innovator and brand builder.
  • A Global influencer who builds strategic relationships and alliances with key external stakeholders within and outside of Singapore, influencing decisions to advance the organization's objectives and enhance the growth potential of the company within the region.
  • An ambassador who will strengthen the company brand within the marketplace by representing company persuasively and effectively in high-stakes internal and external settings.
  • A collaborative people leader with a proven track record of managing cross border teams in a matrix organization, with the ability to influence and stakeholders across a wide geography.
  • Extensive experience in insurance leadership, including oversight over multiple products and geographies including P&L responsibility.
  • Deep expertise in A&H, expert technical underwriting background.
  • Knowledge of market segmentation, portfolio management, acquisition and distribution.
  • Proven Strategic Leadership skills in developing vision and purpose, driving for results and leading effective teams.
  • Established strong relationships with customers, intermediaries, and regulators.
  • Demonstrated business savvy, analytical and quantitative skills.