Associate Director, Client Analytics

  • 34640
  • Life - Actuarial
  • |
  • Florida, United States
  • |
  • Jan 30, 2019
  • Understand, prioritize, and plan the client and internal stakeholders’ reporting/analytic needs across multiple markets.
  • Complete timely, accurate and informative analysis using SQL and/or SAS to query the Data Warehouse or with the use of the company’s business intelligence tools.
  • Coach and train team and clients in using the company’s business intelligence tool for their analytic and reporting needs.
  • Discern meaningful insights from standard reports to inform client-specific questions and decisions.
  • Employ solution-minded proposals in situations where data are unavailable or unreliable.
  • Provide stakeholders with on-demand analytics support by keeping well-informed of major client issues and continuously identifying ways to address those issues.
  • Communicate client needs across broader analytics team and support effective collaboration and efforts to scale solutions across markets.
  • Work closely with Implementation teams to onboard new clients or new business for existing clients.
  • Learn and become capable of training internal and client analysts in the company’s Business Intelligence tool.
  • Mentor internal and client analytics staff in analytic approaches and content.
  • Identify opportunities to create standard analytics products that address single or cross-market needs.
  • Bachelor’s Degree.
  • 5-7 years of professional experience in an analytics role.
  • Must have healthcare experience.
  • Must have experience with SAS, BI tool utilization, and SQL.
  • Working knowledge of episode/condition groupers, risk adjustment, patient attribution methodologies and network analysis.
  • Preferred:
  • Master’s degree or equivalent work experience, with a quantitative focus.